LANGUAGE OF COMMUNICATION
BY
SMART LEARNING WAY
The word of
“communication” is derived from “communist" (Latin), meaning “common”. It
stands for a natural activity of all human beings to convey opinions, feelings,
information and ideas to others through words (written or spoken) body language
or signs.
Communication is
natural to all living creatures. Communication establish between human and
non-human beings. Communication is central to everything that we do. Our
activities succeed or failed and our goals are achieved or not achieved
according to our ability to communicate effectively.
1.“Communication
is an exchange of facts, ideas, opinions or emotions by two or more persons.”
- George
R. Terry
2. “Communication
means a process of passing information and understanding to one person to
another person”
-
Keith Devis
Introduction
about Language Of Communication
There are two
parts of language of communication
1
1.) Verbal 2.) Nonverbal
In
verbal language there are two parts
1. Oral communication
2. written communication
In
Non-verbal there are five languages
1. Body language
2. Para language
3. Time
language
4. Sign language
Verbal
language
Verbal
communication means communication through use of words. We use words to share
our thoughts, feelings and ideas with others. Words can be oral or written.
When messages are sent through oral words it is known as ‘Oral Communication’
and when they are sent through written words, it is known as ‘Written
Communication’. Verbal communication can, thus, take two forms.
Oral
communication
Oral
communication means transmission of messages through spoken words. Most of the
communication in business and non-business world takes place orally. The way we
talk reflects our personality, educational, background, emotional state and our
relationship with the listener. oral communication is used :1. By choice
2. Nature of
information
3. Situation
Formal
oral communication takes place through
formal
presentation,
group
discussions,
meetings,
interview etc..
Informal
oral communication takes place through
face-to-face
conversation,
or telephone
Written
communication
Written
communication refers to transmission of messages, ideas and thoughts in writing
with documentary proof in the form of notices, letters, circulars, manuals etc.
It needs lot of deliberation, effort and thinking to put a message in writing.
Similar to oral communication, written communication can be used in formal and
informal channels.
Fax, Letters,
Reports, Notices, etc, are the usual means for transmitting messages in
writing.
Non-verbal
language
‘Action speak
louder than words.’ our gestures and facial expressions sometimes express what
words cannot. We do not always communicate through words alone. Body movements, gestures, voice,
tones etc. account for about 93% of our communication. Only above 7% of
communication that takes place without use of our words.
Non-verbal communication is
communication that take place without use of words. It conveys messages through
body movements and audio-visuals signals.
Non-verbal
communication can take the following forms:
Body language
Para language
Space language
Time language
Other
Body
language
Body language is
the language of our body. It is the way our body communicates through its
parts. Our face, eyes, posture, gesture etc. reflect our attitudes, emotions,
mood, feelings (positive or negative) etc. a nod of your head, blinking of
yours eyes, waving of your hands can indicate lot about your reflexes without
your actually speaking anything. ‘face is the index of mind.’ Face can tell
what you are thinking without you actually saying the same.
Our
body speaks through its parts as follows:
1.Facial expression
2.Eye
3.Head
4.Gestures
5.Body shape
6.Posture
7. Appearance
Para
language
Para means ‘like’
and Para language means ‘like language’. Words convey their intended meaning
through Para language. It indicate how a speaker speaks. ‘Thanks’ said with a
sad face and ‘sorry’ said with a happy face do not convey the right meaning.
Sarcasm, criticism, nervousness, calmness, joy, anger etc. are reflected
through tone and pitch of the voice.
Para language
facilitates nonverbal communication in the following ways:
1.Voice
2. Proper steers
on words
3. Mixed signals
Sign
language
Signs are the
symbols that convey almost 50% of what we want to say. Sign language is
non-verbal form of communication where sender conveys his message to the
receiver through symbols.
Sign
language can be of the following types:
1 1.) Visual signs:
visual signs convey message through
pictures and drawings. Use of postures, pictures, paintings, maps, diagrams,
colours etc. is very commonly made to convey the intended messages.
2. )Audio signs:
Use of audio
signals is an effective tool that supports non-verbal communication.
Alarm clocks, siren, bells, ambulance,
fire brigades, and police vans have their peculiar sound which convey standard
meanings.
Space
language
Study of
communication through space around us is known as space language or
‘proxemics’. Say, we are standing four feet away from our boss and
communicating with him. Can we reduce this distance or not depends upon how
close and intimate we are with him ? If we wish to communicate with our friends
and relatives, what is the distance we would like to maintain between them and
us and whom would we tolerate that space are some of the questions that space
language specify.
How close we are to the person with whom we
are communicating, what is his status, what is our relationship with him, are
reflected through the space or distance that we maintain with him.
In
which Edward T. Hall presents the space language through the following
distances :
(a) Intimate space language
(b) Personal space language
(c) Social space language
(d) Public space language
Time
language
‘Time is money’. Work done in
time speaks a lot about the worth of the candidate. An employee who always
reaches on time reflect his loyalty and interest in the job. People who value
their high and also valued highly by others. Directors and secretaries of
government organizations often give appointments to people to indicate the
value of time for them.
Summary:
Language is considered both Verbal as well as
Non Verbal Communication. Language can be in written, in oral, in signs or
symbols, in space, in time, etc. in communication.
Language of communication is
very important for all people. Foremost it is very useful for those people who
involved with business, students, professional people and other people.
Bibliography
l Managerial
Communication
By
Urmila Rai & S.M. Rai
l Communication
Today
By
Reuben Ray
l Communication
By
Dr. C.S. Rayudu
